Frequently Asked Questions

The SC/PWD 12% vat discount is a special benefit offered to senior citizens and persons with disabilities when making purchases through our partner merchant. It allows eligible users to enjoy a 12% discount on items subject to vat.
To download the SC/PWD App, you can follow these steps:

a. Open the Google Play Store app on your mobile device.
b. In the search bar, type SC/PWD App and press enter.
c. Select the SC/PWD App from the search results.
d. Tap on the Install button to download and install the app.

If you have any issues downloading or installing the app, please refer to the app’s official website or contact their support team for further assistance.
During the account registration process, you will be prompted to provide information about your eligibility as a senior citizen or PWD. You may need to upload valid identification to verify your status.
Senior Citizens aged 60 and above and persons with disabilities (PWD) are eligible for the discount. To avail the benefit, users must provide government valid ID as proof of their status as a senior citizen or PWD.
Senior Citizens and Person with Disabilities need to present their SC or PWD virtual id or card to avail of the 12% vat discount. Participating merchants are typically required to deduct the VAT from the total amount payable.
The 12% vat discount applies to goods or services that are subject to valueadded tax (VAT). Eligible products and services will be clearly marked in the mobile application.
Yes, the discount is applicable to all eligible transactions specially in goods and services made through our partner merchants.
Generally, it involves accurately documenting all relevant details of transactions, including VAT discounts applied. Compliance with regulatory requirements and best practices is crucial for maintaining transparency
Fair treatment aims to eliminate any complications that may arise during transactions, ensuring a smooth and hassle-free process for SC/PWD seeking vat discounts.
Digital transaction records refer to electronic documentation of financial transactions that are conducted digitally, often through online platforms, mobile apps, or other electronic means.
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